Xavier Blogs: Ep. 10 - Green on the Go

June 14, 2009

What do you know, the groomers actually have to do some exercise. This quick sniff challenge was quite a bit of fun. Making the groomers have to ride a bike to power their clippers is again, deliciously evil! I love it! If there is one thing we could all use (including myself) it's more exercise. Danielle was spot on with her taking the initiative on the bike. Spin class isn't easy, but she's no Lance Armstrong. Unless you are used to biking, running or any continuous high impact cardio routine, you aren't going to last. Why didn't we use the versaclimber (go on and Google it)?? Both teams were having a tough time, but it was Lisa and Huber who pulled it off. Good job!

Now the challenge: the groomers had to visit clients in the new "green" Wag'n Tails mobile grooming van. They each had to deal with cats and dogs, too bad it wasn't raining. For me, working with your clients, and not the four-legged kind, is part of the job. I've had some real show parents ... back seat handlers. What can you do? It's about managing expectations and mitigating the risks. You have to make judgment calls and determine what the opportunity costs are for each situation. For me, the goal is to finish the championship on the dog. But for the groomers, it's to deliver good service.

Beyond being late, with Bill and Danielle it came down to "who" did "what" portion of the dog. Bill is a talented groomer! But if Joey can't drop a comb through it, then there is a problem. If I screw up in the ring, then the onus is on me and in my case, the consequences are financial -- politics aside, of course.

So, it's down to Danielle, Lisa and Huber. This is getting tough! I have to say it wasn't easy for me to see Bill go. At this stage, it's all about respect and trying to pick out the slightest mistake.

Xavier
www.xavierasantiago.com

Doc Halligan's nurturing personality and years of experience make her a savvy and supportive judge. Read More...

Doc Halligan

Xavier expects every hair on a dog to be not only perfectly in place but that the experience for the dog should be a rewarding one in the end. Read More...

keith everest

Joey tells it like it is, and when impressed, he offers a giant grin and his trademark, "That's it, baby!" Read More...

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