11/19/2009
The tired-looking woman at the doctor’s office shoves a towering stack of paperwork at me. After relentless haranguing by the boys' school, we’re here at the D.C. branch of a national HMO to get their age-four shots.
And it doesn’t bode well that we’re greeted with at least half a trunk’s worth of dead tree. (Can’t they just Xerox what I filled out last time? It’s exactly the same.)
When I’m finally done furiously writing what I’m sure nobody will ever read—I’m reminded of those college blue-book tests—I plunk it down on the front desk.
A nurse looks up, calls out, “You know, there are four people in front of you. Gonna be a while.”
“WHAT? Why so many in front of me? How did this happen?” As it is, it’s a bad day to be missing work. We’re in the middle of 18 health care-reform-related emergencies, I’ve taken on a huge new project, and then there are the usual Web fires.
“Dunno. Just the schedule today.” The nurse just looks at me, impassive. All she’s missing is the bubble gum to snap. “You wanna reschedule?”
“No! I had to upend my schedule for this as it is! I just hope it goes fast!” I stride back to my seat, fuming.
For the next two hours—yes, two hours!—we wait. While I frantically try to schedule meetings on my BlackBerry—thinking, there has to be a better way than finger-punching these microscopic keys—the kids throw stuff around the waiting room and periodically dive-bomb me.
When we're finally shown to an examining room, a nurse takes some readings, scribbles on a chart, and leaves. And then….you guessed it, we wait some more. At least another half hour more.
It’s past the boys’ lunch time, well into their nap time, and they’re getting VERY CRANKY. And now I'm supposed to undress them and get them into those freezing-cold paper things. They don't comply.
Bzzzzzzzt! Bzzzzzzzt! My BlackBerry starts going bananas: “EMERGENCY: Link going to porn site—FIX IMMEDIATELY!”
Well this is perfect timing. My eyelid twitches as I watch the responses pop: “Where’s the link? WTF?? What porn site?? Can Bridget fix it?”
No! Bridget can’t fix it. She’s stuck in prison, AKA the doctor’s office, trying to convince her distraught four-year-old to don a paper dress. And, unfortunately, the worst is yet to come.
In walks the doctor. She’s perfectly nice. Just two hours and 45 minutes late. She does a quick exam of both boys, signs off on their shots, and hands me referrals for an allergist (for T-Rex) and an ophthalmologist (for both of them). Done! Well, until somebody has to haul them to all those appointments.
Today, all we have left is the big event: the shots. But still. We. Have. To. Wait.
By the time the nurse arrives with her tray of doom, the kids are pelting each other with tongue depressors. I’ve long since given up.
Next is the part every parent dreads: I have to hold down each of my children while a stranger sticks ginormous needles into their legs. In this case, five needles a kid. When she’s done, both boys are crying boulder-size tears.
“Can we go now?” I ask, head pounding, angry at the whole situation.
“No,” says the nurse. “I still gotta do your paperwork.”
The door slams shut, and I’m left with my howling, half-dressed kids. Perfect time for my ShackleBerry to start spazzing again. “Bzzzzzzzt! Bzzzzzzzt! BZZZZZZZZZT! Contract finalization meeting: 15 minutes.” Uh. No way. Not gonna make it. And no, I'm not going to call in from the doctor's office.
I turn to my hungry, tired, sniffling, needle-struck kids.
“Guys,” I say. “You know what we’re going to do? We’re not going to wait any more. We’re going to go get you some stickers. Right now!” The wailing stops for a second. “Stick-owz?” asks Punk hopefully. I take them by the hands and march them off to find a nurse. Or tech. Or someone with access to stickers. I don’t give a continental hoot who.
It takes a while—everyone’s at lunch or something— but we finally track down our shots nurse. “We need some stickers please. NOW!!”
“Well, OK,” she says grudgingly.
“And may I also have those papers? We’ve been here over four hours.”
She hands them over, somewhat sheepishly, I think (I later find out some are missing), and we bolt. Enough is enough.
Driving the kids to school, feeding them chicken sandwiches and cupcakes I scrounged from a food cart, I make an executive decision: I am going to switch us to more expensive health insurance. Immediately if not sooner.
There is no reason to wait four and a half hours to get five lousy shots. That’s almost an hour a shot.











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